{"id":102,"date":"2019-12-26T13:58:40","date_gmt":"2019-12-26T00:58:40","guid":{"rendered":"https:\/\/gravitycurve.com\/?page_id=102"},"modified":"2024-02-01T02:28:31","modified_gmt":"2024-01-31T13:28:31","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/gravitycurve.com\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Refund Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Refunds, Exchanges and Returns<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our policy lasts\u00a030 days<\/strong>.\u00a0<\/span><\/p>\n

If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/span><\/p>\n

Before returning items, please\u00a0contact us<\/a>\u00a0about a refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send a picture, and we will give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.<\/span>
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Please do not send your purchase back to the manufacturer.<\/span>
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To be eligible,\u00a0<\/span>we require a receipt or proof of purchase,\u00a0<\/span>your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must be able to provide a photo of the item.<\/span><\/p>\n

Once your claim is received and processed, we will send you an email to notify you of the approval or rejection of your refund.\u00a0<\/span>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/span><\/p>\n

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Late or missing refunds<\/b> (if applicable)<\/span>
If you haven\u2019t received a refund yet, first check your bank account again.<\/span>
Then contact your credit card company, it may take some time before your refund is officially posted.<\/span>
Next contact your bank. There is often some processing time before a refund is posted.<\/span>
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at returns<\/a><\/span><\/p>\n

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Sale items<\/strong><\/span>
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.<\/span><\/p>\n

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Exchanges<\/strong><\/span>
We only replace items if they are defective or damaged.\u00a0 If you need to exchange it for the same item, send us an email at returns<\/a> and we can organise a replacement.<\/span><\/p>\n

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Gifts<\/strong><\/span>
If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/span><\/p>\n

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If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/span><\/p>\n

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Refund Policy Refunds, Exchanges and Returns \u00a0 \u00a0 Our policy lasts\u00a030 days.\u00a0 If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange. Before returning items, please\u00a0contact us\u00a0about a refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell […]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund Policy - gravitycurve<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - gravitycurve\" \/>\n<meta property=\"og:description\" content=\"Refund Policy Refunds, Exchanges and Returns \u00a0 \u00a0 Our policy lasts\u00a030 days.\u00a0 If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange. Before returning items, please\u00a0contact us\u00a0about a refund. Why? 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